This Privacy Policy describes how The Makers Resource Shop, dba of Misty Henry Product Safety and Consulting Services, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and handles your personal information when you visit our website, purchase our products or services, or interact with us through any of our platforms. Please read this policy carefully. By using our website or services, you agree to the practices described herein.

1. Who We Are

The Makers Resource Shop teaches makers and handmade product sellers - primarily those operating on platforms such as Etsy and Shopify - how to comply with applicable product safety laws. Our offerings include membership programs, done-for-you compliance services, eBooks, online courses, and templates.

For privacy-related inquiries, you may contact us directly through the contact information provided on our website.

2. Applicability and Age Restriction

This website and all associated products and services are intended for adults who are at least the age of majority in their state, province, or country of residence. By accessing our site or purchasing our products, you represent that you meet this age requirement. We do not knowingly collect personal information from individuals who are not of legal age without documented parental or guardian consent. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

3. Information We Collect

3.1 Information You Provide Directly

We may collect the following categories of personal information that you voluntarily provide:

•       Full name

•       Email address

•       Billing address and payment information (processed by third-party payment processors)

•       Communications you send to us, including support requests and email correspondence

3.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically by our platform providers, including:

•       Browser type and version

•       IP address and approximate geographic location

•       Pages visited and time spent on site

•       Referring URLs

This data is collected and stored by our platform providers (see Section 5) according to their own privacy practices. We do not have direct technical control over or access to the underlying infrastructure that stores this data.

3.3 Information Related to Purchases

When you purchase a product or service through our store, your name and email address are retained in connection with that transaction. This information is used solely in relation to that purchase - for example, to deliver your product, respond to support inquiries about your order, or send transactional notifications. This information is not used for marketing purposes unless you have separately and affirmatively opted in to our marketing communications.

3.4 Information Collected via Administrative Tools

We use Claude (by Anthropic) for various administrative and business development tasks. Through enabled integrations known as Claude Connectors, Claude may access information such as names, email addresses, and general demographic data for purposes such as market research and business administration. This access is limited to what is necessary for these operational purposes. No personal information accessed through these tools is sold or transferred to any third party.

4. How We Use Your Information

We use the information we collect for the following purposes:

•       To fulfill and manage your purchases, including delivering digital products and membership access

•       To respond to your customer service and support inquiries

•       To send transactional emails directly related to your purchases (e.g., order confirmation, download delivery)

•       To communicate membership-related updates, including renewal notices and access changes

•       To improve our products, services, and website experience

•       To conduct internal market research and business administration

•       To comply with applicable legal obligations

We do not use your name or email address in marketing emails or newsletters unless you have specifically and voluntarily opted in to receive such communications.

5. Third-Party Platforms and Service Providers

We operate our business across several third-party platforms. Each platform operates as an independent data controller with its own privacy policy. We encourage you to review the privacy policies of any platform through which you interact with us. We are not responsible for the data practices of these third-party services. The platforms we currently use include:

5.1 E-Commerce and Payments

•       Shopify — Our primary storefront and subscription management platform. Shopify processes transactions and stores order and customer data. See: shopify.com/legal/privacy

•       PayPal — May be available as a payment option through our store or third-party platforms. See: paypal.com/us/legalhub/privacy-full

•       Stripe — May be used as a payment processor through our store or supported platforms. See: stripe.com/privacy

5.2 Email and Marketing

•       Kit (formerly ConvertKit) — Our email sending platform. Used for automated transactional emails and used for marketing only for subscribers who have explicitly opted in. See: kit.com/privacy

5.3 File Storage and Administration

•       Google Tools — Used for business administration, file storage, and communication. See: policies.google.com/privacy

•       Claude by Anthropic — Used for internal administrative and development tasks. Connectors may access limited personal data as described in Section 3.4. See: anthropic.com/privacy

5.4 Community Support Platforms

•       Patreon — Used for community support. See: patreon.com/privacy

•       Ko-Fi — Used for community support. See: ko-fi.com/privacy

5.5 Social Media

•       Substack — Used for newsletter and social publishing.

•       Meta Platforms (Facebook, Instagram, Threads) — Used for social media presence and community engagement. See: privacycenter.fb.com/en-gb/policy

6. Cookies and Tracking Technologies

Our website is hosted on Shopify, which uses cookies and similar tracking technologies to operate the storefront, manage sessions, and analyze traffic. We do not independently control the specific cookies set by Shopify or other embedded third-party tools. You may adjust your browser settings to refuse cookies, though doing so may affect your ability to use certain features of our website. For more information on Shopify’s use of cookies, please visit Shopify’s Cookie Policy.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

7. Sale or Sharing of Personal Information

We do not sell, rent, lease, or otherwise transfer your personal information to any third party for their independent marketing or commercial purposes, under any circumstances. Information shared with third-party platforms listed in Section 5 is shared solely to the extent necessary to provide you with our products and services, and is governed by those platforms’ own privacy policies.

8. Data Retention

We retain your name and email address in connection with purchase records for as long as necessary to fulfill the purposes described in this policy, including for accounting, tax, and legal compliance obligations, or until you request deletion as described in Section 9. Communications sent to or received from you may be retained until a deletion request is received and fulfilled.

9. Your Privacy Rights and Deletion Requests

Regardless of your country of residence, you have the right to request deletion of the personal information we hold about you that is directly within our control. To exercise this right:

•       Submit a written deletion request to us via the contact method listed on our website

•       Your request must include your full legal name and the email address associated with your account or purchase

Company reserves the right to request additional information to verify identity prior to deletion.

Upon receiving a valid deletion request, we will delete all personal information and communications within our direct access and control within 30 calendar days. We will send you one final confirmation email in reply to your request, notifying you that deletion has been completed. That confirmation email will itself be deleted within 24 hours of sending.

If you are on any current subscriptions or payment plans, they will become automatically void and you will immediately lose access to such services and products attached.

After deletion, you will no longer receive updates to previously purchased products.

Please note: We do not control the data stored by third-party platforms (such as Shopify, Kit, Google, PayPal, or Stripe). Deletion of data held by those platforms must be requested directly through each provider’s privacy or data deletion process. We are unable to submit those requests on your behalf.

9.1 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, the right to opt out of sale (we do not sell personal information), and the right to non-discrimination for exercising your rights. To exercise these rights, follow the process described in Section 9.

9.2 Additional Rights for EU/UK/EEA Residents (GDPR/UK GDPR)

If you are located in the European Union, United Kingdom, or European Economic Area, you may have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right of access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. Our lawful basis for processing your personal data is primarily contract performance (to fulfill your purchase) and legitimate interests (business administration). To exercise your rights, contact us as described in Section 9. You also have the right to lodge a complaint with your local supervisory authority.

9.3 Other Applicable Jurisdictions

Residents of Canada, Australia, and other jurisdictions with applicable privacy laws may have similar rights. We honor deletion and access requests from all individuals regardless of location, to the extent that the data is within our direct control.

10. Security

We take reasonable precautions to protect the personal information in our direct control. However, no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by our third-party platform providers. Please review each provider’s security practices for information about how they protect your data.

11. Links to Third-Party Sites

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services following any posted changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact form or information provided on our website at themakersresourceshop.com.

Last Updated: 06/04/2026