What is Compliance?
Hey there, Maker Friend!
Have you come across this thing called "compliance" or "product safety"? You're probably asking yourself:
What is this "compliance" thing?
Is this legitimate?
Do I have to do this?
Is this going to cost me a lot?
What if I just don't do all of this?
First, what is this "compliance" thing anyway? Since you are here, you probably hear the word 'compliance' around quite a bit. Compliance is simply following the rules, but that's not what you're asking.
The compliance we are talking about is for product safety and that means, yes, there are rules for the products you make, no matter how big or small of a business you are.
Here, I have a deeper focus on children's products for two reasons:
- Most of the makers I work with make children's products.
- Children's products, in general, have the most regulations.
- lead content,
- phthalates, and
- other heavy elements
So...is this legitimate? Yes, this is a legitimate thing and the majority of our regulations in the US comes from the Consumer Product Safety Commission (CPSC). Their job is to make sure products do not pose unnecessary harm. You can find them at CPSC.gov.
Next, do I have to do this? Yes, everyone, including makers of any size, consignment sellers, and resellers, has a responsibility to create and sell safe products. Now, I know you don't intend to make something unsafe, nor do you ever want to accidentally create something unsafe, but that's why these base rules exist. We come up with these great ideas, but sometimes, while great in theory, in execution, they are less...great.
That being said, you may not have as many regulations to follow, or any regulations to follow, but that doesn't mean you are 'off the hook' for safety. It just means there is nothing specifically required at this time to prove. If you are making something that is clothing, you have regulations to follow. If you have something that is for children, you for sure have regulations to follow.
Is this going to cost me a lot? Well, no, but it could. Clothing, for example, doesn't typically cost anything other than labels. Toys may have some testing, but it depends on the size of your business and the materials & design of the toy itself. When I say it depends on the size of your business, I'm talking about the ability to register with the CPSC to have some relief from testing everything at a lab on your own, that is, you can use supplier statements of components already being tested and some toy tests can be done at home! See, it isn't all terrible!
Now, the last question. "What if I just don't do all of this?" You probably are thinking it, and please don't feel bad! It's a common question, believe it or not! It's not so much that people are wanting to get out of protecting children, it's more that they are overwhelmed and want to make sure they aren't missing some unnecessary steps if any (there aren't any, sorry!).
If you don't follow all the regulations for your product, you put yourself, your business, your family, and others at risk. In 2008, the CPSC passed the Consumer Product Safety Improvement Act (CPSIA) because of the high amount of toys with small parts and leaded paint. Since 2008, the recalls on toys has drastically decreased (in fact, in September 2020 there were NO children's product recalls at all!). These regulations work.
If you are reported to the CPSC by a consumer of your product (or even a competitor!), you will be questioned to see what the issue is and how it needs to be fixed. If the CPSC catches wind that you knew about compliance and chose to ignore it, they will be more apt to put you on the violations list and/or fine you for your violation.
Recalls are EXPENSIVE. You have to remedy the issue by getting back all of the affected product and either remaking, fixing, or refunding. So you lose out on the product, the materials, the money to pay them back, your time, etc. It adds up quick.
Following the regulations means you know a LOT more about your product. Makers have said that, because of the regulations, they are more in tune with their spending and where they purchase components from. They know more about their spending habits and how long those components actually last (do you have a fabric that's been sitting and waiting to be used for a year or two??).
Makers have also said that their conversions are increasing when they have "Meets CPSC Safety Requirements" on their pages! I've even noticed an increase in the last few years of shoppers specifically asking for people to share compliant shops, asking shop owners if they are compliant, and using 'compliant' and 'cpsc' in their search keywords.
I'm here to give you the information to help you build your passion with peace of mind that you are doing the right things to protect yourself, your business, your family, and your customer's families.
I'm a buyer, so....
Who the manufacturer is (usually this is a business logo)
Where the manufacturer creates the product (Country)
When the product was finished
How to care for the product
A unique mark or number so you are able to follow recall instructions should the occassion arise.
- Fiber content (in the US, this can actually be on a removable tag instead of permanent)
- CPSC: http://www.cpsc.gov/ & their Regulatory Robot
- CPSIA: http://www.cpsc.gov/en/Regulations-Laws--Standards/CPSIA/The-Consumer-Product-Safety-Improvement-Act/
- FTC: http://www.ftc.gov/
- FDA: http://www.fda.gov/
- The Makers Resource Shop (digital books, video modules, testing, and more)
- The Makers Community (private group membership with additional support and 'hand-holding')
- US Product Safety Compliance Facebook group (large group for basic questions)
- Resources page (a collection of links and information for the journey)
- Blog (includes my Tuesday Tips and Featured Member Fridays)